Last updated: June 2026
This Privacy Policy explains how Box 4 Digital Group Ltd (T/A Transport Companies UK) (“we”, “us”, “our”) collects and uses personal information through TransportCompanies.co.uk, our listings, enquiry forms, member dashboards, emails and related services (the “Platform”).
1. Who we are
We operate a UK transport and logistics platform. Our registered office is Suite 114 Business First, Davyfield Road, Blackburn, Lancashire, BB1 2QY. You can contact us at info@transportcompanies.co.uk or on 0208 088 8371.
2. Information we collect
We may collect your name, business name, job role, email address, telephone number, address, login details, profile content, enquiry details, messages, quote requirements, payment and billing references, technical information such as IP address and browser type, and records of your interactions with us.
For listed transport and logistics companies we may hold public business information, service categories, coverage areas, fleet or capability details, accreditations, website links and other profile information supplied by you or obtained from public sources.
3. How we use information
We use information to operate the Platform, create and manage accounts, publish and maintain listings, route quote requests, enable messages between requesters and providers, process membership payments, prevent misuse, respond to support requests, improve the website and send service communications.
4. Lawful bases
We process personal data where it is necessary to perform a contract with you, to take steps at your request before a contract, to meet legal obligations, where we have legitimate interests in operating and improving a platform and marketplace, and where you have given consent, for example for optional marketing or non-essential cookies.
5. Sharing information
When you submit a quote or support request, we may share the enquiry details with suitable transport and logistics companies so they can assess and respond. We may also share information with service providers that support the Platform, including hosting, email, analytics, payment, security and professional-adviser providers. We do not sell personal information.
6. Public profiles
Profile pages and listings are public. Do not publish personal information that you do not want visitors or search engines to see. If you manage a listing, you are responsible for ensuring the information you provide is accurate and lawful.
7. Marketing
We may send service messages about your account, listing or enquiries. We send marketing emails only where permitted by law and you can unsubscribe at any time. Unsubscribing from marketing does not stop important service emails.
8. Retention
We keep information only for as long as needed for the purposes above, including account administration, legal, tax, audit and dispute requirements. Public listing information may remain for as long as the listing is live or for listing integrity.
9. Your rights
You may have rights to access, correct, delete, restrict or object to processing of your personal data, and to request portability. You also have the right to complain to the Information Commissioner’s Office. To exercise rights, contact info@transportcompanies.co.uk.
10. Security
We use reasonable technical and organisational measures to protect personal information. No online service can be guaranteed completely secure, so you should keep login details private and tell us promptly if you suspect unauthorised access.
11. Cookies
We use cookies and similar technologies as described in our Cookie Policy. You can control non-essential cookies through the cookie banner and browser settings.
12. Updates
We may update this policy as the Platform changes or legal requirements develop. The date above shows the current version.